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How AI is Transforming Digital Banking Experience

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  Customers across all industries today demand high-performance technologies that can be easily incorporated into their various aspects. Mission-driven organizations are now using the latest technologies like AI, IoT, Robotics, and Cloud for their critical operations, which has given tremendous results. Digitization of key processes has proved to offer a competitive edge between the tech-enthusiastic enterprises and others. The Banking Industry is one of the several industries that has been leveraging advanced technologies and advanced computing for powering their digital banking & financial services. The most recent technology that is being utilized extensively by this industry is ArtificialIntelligence or AI. AI in Banking Services In the early days of the industry, AI was being used in automated customer-facing chatbots that would respond to customers' common queries. With time, AI technology has made advancements, resulting in becoming more flexible and dynamic as per the c